The first time I applied for the services of EssayFolks.com was in my freshman year for a very simple English essay that simply escaped my attention and I needed it on a fast turnaround time. I read up some reviews on third party websites and seeing some good reviews and the fact that I had very little time, I gave them the order. Working with Matt and Nancy from Essay Folks was quite a disaster and here are 5 reasons why I know for sure that EssayFolks.com is a scam:
They were late and didn’t even apologize or refund! – I had given them on a Wednesday evening and they had promised to send me the essay by Thursday afternoon. Till 5 PM on Thursday, there was absolutely no sign of the essay. I had to beg my teacher for an extension and thanks to the good rapport I shared with her, she agreed for a two-day extension as a one-time offer. I got the essay only by Friday noon.
The quality was very ordinary – Post reading those rave reviews at multiple third party websites, I was sure that even if delayed, I would get an outstanding piece of essay. Well, I was thoroughly disappointed. The quality was quite average and I am glad I asked for that extension because I found many errors which needed correction and I had to send it back. This time they promised to return it by the morning of Saturday. Of course, it was returned only by Sunday morning and that too, with many corrections left undone. Instead of sending it back, I chose to correct the errors myself this time.
The customer service is non-existent or nearly so – Well, the first time there was the delay, I had panicked. I tried reaching them at the phone numbers mentioned. It rang and rang and there was no response at all. I tried multiple times before someone picked up the call and she was completely ignorant of what to do. She sounded flustered and said that she was new and will get someone to call me back at the earliest. Of course, the anger that spewed out of my mouth could have rattled her too. But still, why was a new staff who was not yet trained to manage customers be put at customer services at all? Every time I made a call, I faced this problem. Even the promise of getting back immediately was not immediate. I got a response only after a few hours and that too to tell me that they will need a couple more hours to complete the work!
The prices are very high – By itself, the cost was not much. But considering the problems EssayFolks.com created for me, I thought they charged me far more than the quality of work they created. Moreover, some corrections were not done too and I had to do them myself. Ideally, I should have got a refund!
All their reviews are fake ones – After the bad experience, I went back to the review sites to read the reviews and this time, with more care. I now realized that all the reviews appeared fake. They were too praiseworthy and almost too good to be true. Sadly I realized it too late. Yet, I promised myself never to use their services ever again.